Scafftag

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HELP & FAQ's


 

How do I open an account?

Opening an account with Scafftag is quick and simple.
Either call +44 (0)845 089 4060 or download our Account Setup Form and email us or fax it back. A Scafftag trade account offers you:

  • £500 instant credit
  • No minimum order value


For credit applications higher than £500, normal credit checking procedures will be run and, if approved, your account will be setup the same day.

 

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How do I place an order?

To place an order online visit www.scafftag.co.uk
To order by telephone or get a quotation, please call +44 (0)845 089 4060,
To order by fax please dial +44 (0)845 089 4070
To order by email contact us at customer.services@scafftag.com

Please include the required product order codes, quantities and carriage. Product codes and prices can be found in our online products range or you can download our full UK Price List.

Credit card and Trade accounts payment (see FAQ for further information) are available. All email / fax orders should clearly identify . trade account number (if applicable), your invoice address, delivery address (if different to that of invoice address), contact name and telephone number, your order requirements (including carriage charge . £7 per parcel for UK mainland delivery), plus any special delivery instructions.

For customised system quotations or non-UK prices, please call +44 (0)845 089 4060 or email us

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Which credit cards are accepted?

Scafftag accept most major credit cards including the following - Visa, Mastercard, Delta and Maestro (Switch).

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What are the standard delivery times?

Standard delivery times for standard products (stocks permitting) is 3 working days of receipt of order for UK mainland addresses. Guaranteed next day delivery is available at £28 per parcel, provided orders are received by before 1.00 p.m.

Variations apply to destinations other than UK mainland. For further information, please call +44 (0)845 089 4060 or email us at customer.services@scafftag.com

For custom designed products, delivery will take place approximately 3 to 4 weeks from receipt of official purchase order and approved artwork.

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Can Scafftag.s systems be customised?

Both visual tagging systems (holders and inserts) and Safetrak can be customised . see our customisation section for options available.

Please note that there is a minimum order quantity of 100 required for new design inserts and holders.The pricing of customised systems is subject to several factors. For customised system quotations or non-UK prices, please call +44 (0)845 089 4060 or email us at customer.services@scafftag.com

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Can you buy holders and inserts separately?

Yes. Boxes of holders only are available and standard replacement inserts are available individually. However, it is more cost effective to purchase holders and inserts together in assembled packs.

To find out more, please view our online products range or download our full UK Price List.

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Do you give discounts?

Standard discounts available on standard products:
5% discount when purchasing 50 boxes complete
7% discount when purchasing 75 boxes complete or more
10% discount when purchasing 100 boxes complete of more.
For quotes based on larger order volumes, please call +44 (0)845 089 4060 or email us at customer.services@scafftag.com

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How durable are Scafftag.s visual tagging systems?

Whilst not indestructible, our systems have proven themselves in some of the harshest environments around the world including the North Sea, Russia, Canada, the Middle East, the Americas and Australia and Asia. Our tagging systems have excellent temperature resistance and our inks contain UV inhibitors to prevent colour fade. For further information, see the tagging systems product sheet. Our Safetrak system can incorporate intrinsically safe and rugged handhelds for use in extreme environments.

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What are the terms of payment?

For Trade accounts standard terms of payment are 30 days from date of invoice, unless previously agreed in writing by an officer of the company.

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Can I clean the inserts?

Inserts should not be cleaned and reused. The Scafftag range has been carefully designed to ensure persons using the equipment can clearly identify inspections. By using the permanent ink pen, inserts can be used in a court of law to support your written records. If cleaned and rewritten the information is no longer credible.

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How much is carriage in the UK?

Location Carriage Cost Over £250
England £7.00 0
Scotland £7.00 0
Wales £7.00 0
N. Ireland £10.00 £10.00
EIRE £10.00 £10.00
Isle of Wight £7.00 0
Orkney Isles £17.50 £17.50
Shetland Isles £17.50 £17.50
Isle of Man £17.50 £17.50
Guernsey £17.50 £17.50
Jersey £17.50 £17.50
Scilly Isles £17.50 £17.50

Standard carriage is charged at £7 per parcel for UK mainland addresses. Variations apply to destinations other than UK mainland.

Guaranteed next day delivery is available for UK mainland only at £28 per parcel, provided orders are received by before 1.00 p.m.

As a guideline a parcel is a maximum of 25kg.

For further information, please call +44 (0)845 089 4060 or email us at customer.services@scafftag.com

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